University of Limpopo students studying Executive Management Integrated project visited Moletsi Thusong Service Centre on 02 November 2017. The topic of research of their project was “Thusong Service Centres as nucleus for integrated service delivery and information provision”. The students assure the centre management that the information obtained will be used for educational purpose only and promised to make their findings available to the centre.
They interacted with the acting centre manager Mr Motsiri Mokgokong and GCIS Regional Communication Coordinator. Mokgokong clarified services offered at the centre, various Thusong models and the history of the centre. The students were interested with the centre’s challenges, achievements, monitoring and evaluation mechanisms used as well as impact the centre is making in the community. Services offered in the centre includes: SASSA, SAPS, Social Development, Post Office, Health, Coghsta, Social Development, Constituency Office and Polokwane Municipality services.
Mokgokong said that Thusong centres are a cost-effective way of improving service delivery and minimizing duplication of resources that occurs when different government departments render their services in silos. Synergies that accrue as a result of this integrated service delivery approach can only contribute towards building a better life for all, including the poor.
“In being responsive to government’s approach to provide all citizens of Moletsi with access to information and services within close proximity thereby improving the quality of life for all through sustainable, integrated and accessible service delivery, the Moletsi Thusong Service Centre was sponsored and built by Public Works in conjunction with Moletsi Tribal Authority and Polokwane Municipality,” he concluded. The students also interacted with service providers and SASSA representatives who was giving out food parcels to the poor.
It was business as usual at Moletši Thusong Service Centre during the University of Limpopo students’ visit, SASSA giving out food parcels.