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Alexandra Thusong Service Centre

Street:Johannesburg Metropolitan Municipality, 8th Avenue and Roseveld Street, Alexandra, JOHANNESBURG, 2090
Tel:(011) 443 1358
Fax:(011) 443 1358

Senior Communication Officer (GCIS)
Mr Robbie Senoelo

Street:Johannesburg Metropolitan Municipality, 8th Avenue and Roseveld Street, Alexandra, JOHANNESBURG, 2090
Tel:(011) 443 1358
Fax:(011) 443 1358
Cell:083 621 9533
E-mail:alexandratsc@gcis.gov.za

Service provider list

Service provider Contact person Contact details Hours Services
People’s Centre
R Tleane
011 719 4758
011 375 5555
(After hours)
Monday–Friday
08:00–16:00
• Service information on council issues
• Payment for municipal service
• Identify and analyse customer information trends
City Power Ms V Molele
Mr T Nomongo
011 443 8800
011 443 0714
Monday–Friday
08:00–16:00
• Application for electricity
• Reporting electricity faults and complaints
Department of Housing (Local) Ms P Mokoka 011 719 4766
011 443 2564 /8
Monday–Friday
08:00–16:00
• Housing applications
• Lease and rent agreements
• Waiting list enquiry counter
Independent Electoral Commission
Mr Madondo 011 719 4779 Monday–Friday
08:00–16:00
• Voters registration
• Preparations for the elections
• Conducting elections
Department of Local Government (Community Development Workers) R Molefe (W-32)
L Moselakgomo (W-32)
S Madiba (W-74)
M Mofolo (W-75)
S Moloi (W-76)
K Ngobeni (W-76)
S Tema (W-81)
N Kgope (W-91)
C Rabali (W-103)
M Manong (W-105)
T Msuthwana (W-107)
D Francisco (W-108)
082 542 6827
072 692 1379

082 743 8421
072 158 7517
073 906 6163
073 810 1561

084 827 8266
084 706 1818
072 214 7005
082 432 9574

083 867 2884

083 953 5715
Daily
08:00–16:00
• Community needs identification
• Compilation of community profiles
• Door-to-door campaigns
• Referral services
Department of Labour Mr V Khumalo 011 444 7631 Thursdays
08:00–16:00
• Advice on labour-related issues
• Information on skills development e.g. leanerships
• Registration of job-seekers
Department of Home Affairs S Fesi 011 882 7814 Monday–Friday
08:00–16:00
• Applications for identity documents (IDs)
• Birth, death and marriage certificates
Department of Housing (Alexandra Renewal Project)

Mr J Matlala

Ms P Mokoka

011 719 4741

011 719 4766
011 443 2563/68
Monday–Friday
08:00–16:00
• Alexandra Renewal Project
• Information on physical, social and economic development
City of Johannesburg Municipality Rates Hall
Mr Rametsi 011 719 4755 Monday–Friday
08:00–16:00
• Municipal pay point
Post Office
Mr M Justinus 011 882 1658 Monday–Friday
08:00–16:00
• Payment of telephone accounts
• Postage stamps
• Postal order services
• Money order services
• Acceptance and delivery of registered articles and non-registered parcels
• Withdrawal and deposits for post bank e.g. Flexi card and Smart safe
City of Johannesburg Municipal Emergency Service Station Commander D Burgess 011 882 8446
011 443 8211/5182
Daily
24 hours
• Fire brigade
• Ambulance services
• Education and awareness campaigns on shack fires and natural disasters
City of Johannesburg Municipality Clinic
Wendy Twalo 011 443 8211
011 443 5182
Monday–Friday
08:00–16:00
• Treatment of minor ailments, sexually-transmitted infections, tuberculosis (TB), chronic illnesses, diabetes, hypertension, asthma and epilepsy
• Family planning
City of Johannesburg Municipality Environmental Health Mr Sihlaba 011 719 4787 Monday–Friday
08:00–16:00
• Customer Care Centre services
• Customer liaison
• Outreach programmes
• TB awareness campaigns
• Animal care
Department of Human Development (Local) Ms O Mapele
Ms M Madolo
011 882 1804
011 882 1803
Monday–Friday
08:00–16:00
• Poverty alleviation programmes
• Early childhood development
• Skills development through community outreach
Department of Social Development T van der Berg 011 719 4900 Monday–Friday
08–16:00
• Social work services
• Foster care applications
• Interventions on social problems
Library, Children's Library Study Centre, Digital Village Mr M Peyana 011 443 8302 Monday–Friday
08:00–16:00
• Reference services
• Lending services
• Literacy classes (ABET)
• Access to computers and other information technology (IT) services
Association for the Physically Disabled Lebogang Mkhari 011 443 2256
011 646 8331
Monday–Friday
08:00–16:00
• Information resource centre
• Customer liaison
• Community outreach
South African Social Security Agency (SASSA)
G Mashego 011 719 4912 Monday-Friday
08:00–16:00
• Application for social grants, old-age grants
• Foster care
• Child support grants
• Grants in Aid
• Care dependency grants
Family And Marriage Society Of South Africa (FAMSA) Ms TP Mkhondo
073 255 3987 Monday–Friday
08:00–16:00
• Customer care
• Outreach programmes
• Counselling to families, couples and individuals
• Preventative programmes
• Teenage pregnancy awareness programme
• Support groups
• Community development
NICRO A Makiso 082 823 4942 Tuesdays
08:00–15:00
• Crime prevention and re-integration of offenders
• Community and victim support programmes
Friends for Life Ms Lulama Sulupha 011 882 8473 Monday–Friday • HIV counselling and testing
• Home-based and orphan care
• Support groups
Shomang Sebenzani Development Initiative Ms F Rammabi 011 443 1049
082 954 5796
Monday–Friday
08:00–16:00
• Environmental development
• Provide volunteer teams for community issues
• Skills development initiatives
Office of the Public Protector Adv MF Cassim 011 339 3737 Monday–Friday
08:00–16:00
• Investigating claims of unfair treatment by all government departments

Alexandra Success Story: 'Closed doors and dignity'...

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